Licensed Property & Casual Customer Service Representative – Position Details

Title: Licensed Property & Casual Customer Service Representative-Morganton

Come join the excitement at one of the fastest-growing insurance agencies in western North Carolina. We are seeking an energetic, self-confident, passionate sales professional to join our team.


  • Receive payments and run daily remittance
  • Manage billing inquires
  • Developing positive, long term relationships with clients
  • Complete administrative tasks including maintaining records
  • Respond to clients’ insurance-related questions and issues
  • Collaborate with other members of our team            


  • Pleasant telephone manner
  • Outstanding customer service skills including excellent written and verbal communication  
  • Computer savvy and willingness to embrace new technology 
  • The ability to listen and analyze clients’ needs 
  • The ability to explain complex issues and concepts to customers so that they understand them fully 
  • Quick thinking and resourceful 
  • Familiarity with current insurance trends

Must have One Year Property and Casualty Insurance License

Great work environment with paid holidays and PTO. 401K, dental and vision also available. Definite opportunity for growth. 

Job Type: Full-time

Jeff Kincaid Insurance Group
Attn: Kathie Greene
103 Carbon City Rd.
Morganton, NC 28655
Phone: 828-438-4321