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from the
ground up

so you can get
back to enjoying the
little things.

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WHAT OUR CUSTOMERS ARE SAYING...

Always been straight with me on multiple policies both commercial and personal
Douglas Stebbins
Douglas Stebbins
Jennifer was great with customer service.
Hilda Howerton
Hilda Howerton
They are always welcoming, kind, and have the best rates!
Trish Stabile
Trish Stabile
Everyone is always so nice and helpful.
Sharon Cook
Sharon Cook
It’s a good insurance company
Tim Sigmon
Tim Sigmon
Great.
Leslie Van Pelt
Leslie Van Pelt
very good company representatives are always friendly and helpful have been with them for several years now and have had no problems
j c
j c
Nationwide is truly “on your side”. We’ve had several bump ups this year in our cars. Everything has gone very smoothly with Nationwide.
Donna Pruett
Donna Pruett
Great people for insurance
Jody Greene
Jody Greene
The office staff is very helpful and found me the best rates available! When I bought a new car and they were closing they stayed late to make sure my new car was covered.
Amanda
Amanda
Great service and patient caring. Good happy job.
Mike Sigmon
Mike Sigmon
I tell others to get their insurance from Jeff Kincaid! My daughter switched to Jeff Kincaid for her insurance needs!
Trish Stabile
Trish Stabile
been with Nationwide for 35 years or more. Great service
Jimmy Roberson
Jimmy Roberson
Always very helpful when I call in. They make me feel like they know me. They always know what property belongs to me. I’m amazed at how personable they are.
Kay McDowell
Kay McDowell
Whenever I have a question the staff is always helpful and friendly!
Audrey Pheagin
Audrey Pheagin
Always friendly and helpful staff.
John Welker
John Welker
Very helpful and go the extra mile for you
Cory Price
Cory Price
Best customer service I've experienced in my area.
James K
James K
It’s good customer service and thank you
Jason Glenn
Jason Glenn
Always very pleased with the service always , ready too help
Johnny Lyons
Johnny Lyons
Highly professional service-happy to help with any type of insurance-friendly staff and great customer interaction-would recommend to anyone for personal or business needs!
Cathy Hill
Cathy Hill
The staff is always very helpful
Romello Leonard
Romello Leonard
Very supportive of my insurance needs and questions
barbara benson
barbara benson
This branch is awesome! Very customer friendly, knowledgeable & continues to meet all of my insurance needs.
Phillip Rockett
Phillip Rockett
I love this insurance agency. My number 1 pick as far as respect, courteous service. Literally, on some of my lowest days, I left happy. Customer satisfaction and they donate as well. I would give 10 stars but it's not an option.
Ashley McPeters
Ashley McPeters
Jeff Kincaid Insurance Agency takes care of our insurance needs.
Lake Houser
Lake Houser
Very professional and helpful
Cindy P
Cindy P
Jennifer Price and Kathie Greene are the best
Aleatherman1963 Strange
Aleatherman1963 Strange
Always have had great service with Jeff Kincaid, Nationwide. His office staff are helpful and kind.
G M
G M
They have always been on top of their game. Highly recommend.
Deanna Putnam
Deanna Putnam
Agents are local and very knowledgeable. Great service.
Patrick L
Patrick L
They are very nice to customer
宗宗
宗宗
The staff is very reliable and understands when I call last minute with a payment.
Tommy Simmons
Tommy Simmons
Very nice people to deal with have helped with several questions and incidents that have happened
Willie Williams
Willie Williams
The staff is very friendly.
Sheila Plemmons
Sheila Plemmons
Kacie and Kristin are very professional and care about me as a client Always keeping my best interest first
Paula Radford
Paula Radford
Jeff Kincaid and his associates are wonderful!! Always there to answer any questions without making you feel less than.
Sandi Childers
Sandi Childers
Always very nice when I go to make a payment.
Sheila Plemmons
Sheila Plemmons
Very friendly and helpful staff would recommend them to anyone.
Stephen Patton
Stephen Patton
Great and helpful people
Jody Greene
Jody Greene
Great staff always willing to go the extra mile.
Chris Shope
Chris Shope
everyone is superb
Brian R
Brian R
Super nice staff!
james wood
james wood
Very professional and walk you through the whole process
Lita Scarborough
Lita Scarborough
Great people to work with
Jerry Coffey
Jerry Coffey
They are always so helpful here. I would recommend them to everyone!!!!
Sharon Cook
Sharon Cook
Love this company and staff. Very knowledgeable and willing to expain and help.
Allen & Tonia Shelton
Allen & Tonia Shelton
This agency is very helpful and polite! They have helped me tremendously! Love this group!
M Wilson
M Wilson
Always helpful. Answered quickly when I was buying a car and trying to figure out costs.
Connie Ferrell
Connie Ferrell
All employees at Hickory Office are always eager to help in anyway.
Eddie Kale
Eddie Kale
Very friendly staff
Joseph Milligan
Joseph Milligan
Have been with Nationwide/ Jeff Kincaid for 30+ years. I have all my insurnace needs bundled through Jeff Kincaids. Never had a problem in getting answers when needed.
rick ward
rick ward
Great and affordable
tawana bethea
tawana bethea
Was knowledgeable and took care of any issues I needed to fix quickly.
garljr
garljr
Very helpful , knowledgeable and friendly Agents
MeMe Hunt
MeMe Hunt
This place helps find you the best for your money
Lisa n Paul Boylen
Lisa n Paul Boylen
I have been a long time customer with Nationwide and especially with Jeff Kincaid. All of the staff are very knowledgeable, courteous & professional as I highly recommend this branch to anyone looking for quality insurance needs.
Phillip Rockett
Phillip Rockett
The staff at the agency is very helpful and so knowledgable. They go above and beyond and are always courteous. I highly recommend them
Joyce Johnson
Joyce Johnson
The Staff alway friendly and nice even when I call Thank you all for your service
Katherine White
Katherine White
The staff were great and knowledgeable. Finding you the best coverage for the best price.
Bunny Balk
Bunny Balk
Friendly helpful affordable insurance.
Fishi Steve
Fishi Steve
We have business policies with Jeff Kincaids agency, Matt and Kristen have went above and beyond for us. Kristen has worked with me for the last 3 weeks explaining the policies, she is very knowledgeable and she has been extremely helpful. If you need business insurance Matt and Kristen will work hard to find the right policy for you.
Sissy Walker
Sissy Walker
Just one of the best staffs in regards to insurance in Shelby.
Jay H (NotTheNormalTraveler)
Jay H (NotTheNormalTraveler)
There is no better representative for Jeff Kincaid Insurance than Jean Shepherd. She has always gone above and beyond for me. Always promptly answers/addresses any questions/concerns I have for both my home and auto insurance.
Denise Sigmon
Denise Sigmon
The Jeff Kincaid agency is efficient and prompt with their communications and services!
Carol Odell
Carol Odell
Staff is top knotch
Phillip Ogle
Phillip Ogle
Very helpful when I had a car accident with my claim and with mypolicy selection when I purchased a new car.
Mary Skinner
Mary Skinner
Their insurance prices are reasonable. I filed a claim and they were quick to contact my insurance company about it. I would recommend them to anyone needing car insurance.
Karen Edwards
Karen Edwards
Always kind and patient, on point, ready a willing to assist in answering questions and making necessary phone calls. If you’re new to the business world an you don’t understand the different types of insurance That is needed to support your business/personal life just give them a call they will definitely help your figure it out.
Wanda Hardin
Wanda Hardin
The best insurance I ever had is with Nationwide
Ordained Minister “Vivian” Spiritual Counselor Life Coach
Ordained Minister “Vivian” Spiritual Counselor Life Coach
Customer Service is great
Susan Benton Wilson
Susan Benton Wilson
Definitely the best in the business.
Matt Lillard
Matt Lillard
They dida great job helping me get insurance i was having problems with find a insurance company to let me get insurance wothout a car so i could get my license back everyone eles to me that i wouldnt be able to do it with someone adding me on theres i dodnt have anyone i almost gave up them i went to nationwide an the staff was amazing they where friendly anthey where determined to help me that day to get this done and the insurance i got was something i never thought would be a reasonable price with amazing coverage that would protect me drive someone eles car i love this insurance company they go way be owend with they are required to i recommend them to everyone
Lisa Stafford
Lisa Stafford
Great place to have insurance with at a very low cost. Check them out....
J Low
J Low
They take good care of their customers.
Lisa Lankford
Lisa Lankford
My interactions with the staff of the Jeff Kincaid Agency were productive, efficient and saved me money. I do recommend this agency to anyone in need of quality insurance.
Fratlas Biggs
Fratlas Biggs
The staff are competent, thorough, friendly and responsive to any questions. Highly recommend this agency.
Sandra Seidenfeld
Sandra Seidenfeld
I've been a customer since my late teens. I've anyway received friendly and helpful service from the staff. Most importantly I've never had any issues of any kind! Thanks so much for the 30ish years of making sure I'm covered!
David Marshall
David Marshall
Very kind staff. Helped me save 100 dollars a month
Tyler Wilkie
Tyler Wilkie
Quick to return calls and always courteous.
Catlynn Boulet
Catlynn Boulet
Prompt, efficient,
Sandi Thomas
Sandi Thomas
My wife and I have moved our insurance to Jeff Kincaid since we are saving more money with discounts Auburn found that our prior insurance agent never mentioned
Kim Keough
Kim Keough
Great insurance company with several options to every need.Auburn is the best
Kim Keough
Kim Keough
Very helpful and always a pleasant experience
Haley Ruppe
Haley Ruppe
Friendly. Will stay later after hours if need to get the job done. Awesome people to work with on any of your insurance needs. Sometimes they will just listen to you vent with a listening ear! These guys are GREAT!Check them out first! You will love them as much as I do! Great job guys! Keep up the great work!!
Gloria South
Gloria South
Always caring and always helpful.
Tony Reynolds
Tony Reynolds
Extremely responsive and helpful. Friendly staff always willing to go the extra mile.
Trey Blair
Trey Blair
Great support, and friendly staff.
Janet Benfield
Janet Benfield
We have been Nationwide Customers for over 30 years. They have always come through for us in home and car insurance.
Karen Lauver
Karen Lauver
Jeff and his staff are very knowledgeable and always ready to help.
Scott Gilleland
Scott Gilleland
Personnel at Kincaid Agency have always been responsive and helpful with my inquiry. They have helped me understand and solve any problems. Good folks!
Dwight Hastings
Dwight Hastings
I have enjoyed every experience with the staff! They're very knowledgeable and approachable with the simple and complex questions and tasks!
Zee Stout
Zee Stout
Jeff K insurance is the way!
Kristen Pearson
Kristen Pearson
Have always been responsive and helpful with my insurance needs.
jerry hedden
jerry hedden
Brandy and the crew absolutely outstanding good people decent price
Mike Spina
Mike Spina
Kacie is amazing she is sweet smart and on the ball with everything
Richard Hopper
Richard Hopper
Fantastic customer service!
Courtney McLellan
Courtney McLellan
Our service from Jeff Kincaid Insurance Agency is always top notch! Brandy Walker takes very good care of her customers and goes above and beyond anytime we need anything
nikki pack
nikki pack
Todd is the best agent! Very helpful and always looking to find the best policy to meet the clients need
Kolby Watts
Kolby Watts
👍
Jackie Mate
Jackie Mate
I have been with Jeff Kincaid Nationwide for qiute a few years. L'm very satisfied with my policy Kacie Is an Awesome Agent! And the whole staff is so professional and nice! Highly recommend the office
Paula Radford
Paula Radford
Very friendly staff. Very helpful when needing stuff for work
Teresa Hein
Teresa Hein
From Home, Auto and Life Insurance, Jeff and his Team go above and beyond with customer service!
Carson Searcy
Carson Searcy
I love Jeff Kincaid insurance.
Libbrattle Twitty
Libbrattle Twitty
Top notch insurance provider!
John Mally
John Mally
I have received amazing service at Nationwide for over 20yrs. The Jeff Kincaid office I was unsure about when I was transferred to them after my office closed. I am so pleased with them. If anyone needs any insurance call them first.
Maggies world At home
Maggies world At home
They are very helpful anytime I call with an issue and they are always fast when figuring it out.
Quala Bostic
Quala Bostic
Great support and service through the years
David B
David B
Simply the best.
M&M M
M&M M
Been a very good experience so far affordable and Insurance so definitely can't complain about that
tyler huffman
tyler huffman
We love Kathie Greene, best customer service ever
Chris/Amanda Cole
Chris/Amanda Cole
Great team. Matt was very helpful!
Bruce Elder
Bruce Elder
Great team
Bruce Elder
Bruce Elder
Friendliest people in the insurance business!!
michael hyde
michael hyde
Anytime I call I always get the help I need
Lisa Lankford
Lisa Lankford
Been with them for years never a problem always friendly service.
John Fox
John Fox
NOTHING BUT GOOD EXPERIENCES
Johnny Burnette
Johnny Burnette
Best in town.
Wendell Fox
Wendell Fox
Mrs Wall was most helpful in every way I needed.These are good people here and you're going to thank me for recommending them to you!THEY ROCK!
OTHER-TERRESTRIAL LIFE FORM
OTHER-TERRESTRIAL LIFE FORM
From the time you walk in you immediately know you're dealing with professionals a well-staffed company, from the receptionist to all the agents.I felt very comfortable dealing with them and did purchase insurance for my motorhome. They got me a really great price and excellent coverage. I highly recommend them and I know you will be happy as well.
Rudy V
Rudy V
Professional & always willing to help.
Cheryl Marlowe
Cheryl Marlowe