Mystica Ramirez

I’m Mystica Ramirez, a Customer Service Representative with TWFG Jeff Kincaid Insurance, serving clients throughout North Carolina. I’m originally from Arizona and moved to North Carolina in 2024. I’m a licensed Property and Casualty Insurance agent, specializing in personal lines insurance, including auto, motorcycle, homeowners, and boat insurance.

I have over a year and a half of experience in the insurance industry, and what excites me most about my work is helping clients feel confident and secure in their insurance coverage. I enjoy guiding families, individuals, and first-time insurance buyers through the process, answering questions, and making sure every client understands their policies.

Outside of work, you’ll often find me reading, building Legos, or cheering on Formula 1 races, which I’m a huge fan of. I also enjoy indulging in Dr. Pepper, my guilty pleasure, and spending quality time with family and friends.