What Our Customers Say

Kathleen Vess
Kathleen Vess
MY AGENTS! These people are simply the best!
Angel Carver
Angel Carver
I appreciate the help from friendly staff finding home and auto plans that work for my budget.
Tammy Selvey
Tammy Selvey
Nice friendly people, and good business
Vicky Conley
Vicky Conley
Has always took the time to talk. Never in a rush.
Douglas Stebbins
Douglas Stebbins
Always been straight with me on multiple policies both commercial and personal
Hilda Howerton
Hilda Howerton
Jennifer was great with customer service.
Trish Stabile
Trish Stabile
They are always welcoming, kind, and have the best rates!
Sharon Cook
Sharon Cook
Everyone is always so nice and helpful.
Tim Sigmon
Tim Sigmon
It’s a good insurance company
Leslie Van Pelt
Leslie Van Pelt
Great.
j c
j c
very good company representatives are always friendly and helpful have been with them for several years now and have had no problems
Donna Pruett
Donna Pruett
Nationwide is truly “on your side”. We’ve had several bump ups this year in our cars. Everything has gone very smoothly with Nationwide.
Jody Greene
Jody Greene
Great people for insurance
Amanda
Amanda
The office staff is very helpful and found me the best rates available! When I bought a new car and they were closing they stayed late to make sure my new car was covered.
Mike Sigmon
Mike Sigmon
Great service and patient caring. Good happy job.
Trish Stabile
Trish Stabile
I tell others to get their insurance from Jeff Kincaid! My daughter switched to Jeff Kincaid for her insurance needs!
Jimmy Roberson
Jimmy Roberson
been with Nationwide for 35 years or more. Great service
Kay McDowell
Kay McDowell
Always very helpful when I call in. They make me feel like they know me. They always know what property belongs to me. I’m amazed at how personable they are.
Audrey Pheagin
Audrey Pheagin
Whenever I have a question the staff is always helpful and friendly!
John Welker
John Welker
Always friendly and helpful staff.
Cory Price
Cory Price
Very helpful and go the extra mile for you
James K
James K
Best customer service I've experienced in my area.
Jason Glenn
Jason Glenn
It’s good customer service and thank you
Johnny Lyons
Johnny Lyons
Always very pleased with the service always , ready too help
Cathy Hill
Cathy Hill
Highly professional service-happy to help with any type of insurance-friendly staff and great customer interaction-would recommend to anyone for personal or business needs!
Romello Leonard
Romello Leonard
The staff is always very helpful
barbara benson
barbara benson
Very supportive of my insurance needs and questions
Phillip Rockett
Phillip Rockett
This branch is awesome! Very customer friendly, knowledgeable & continues to meet all of my insurance needs.
Ashley McPeters
Ashley McPeters
I love this insurance agency. My number 1 pick as far as respect, courteous service. Literally, on some of my lowest days, I left happy. Customer satisfaction and they donate as well. I would give 10 stars but it's not an option.
Lake Houser
Lake Houser
Jeff Kincaid Insurance Agency takes care of our insurance needs.
Cindy P
Cindy P
Very professional and helpful
Aleatherman1963 Strange
Aleatherman1963 Strange
Jennifer Price and Kathie Greene are the best
G M
G M
Always have had great service with Jeff Kincaid, Nationwide. His office staff are helpful and kind.
Deanna Putnam
Deanna Putnam
They have always been on top of their game. Highly recommend.
Patrick L
Patrick L
Agents are local and very knowledgeable. Great service.
宗宗
宗宗
They are very nice to customer
Tommy Simmons
Tommy Simmons
The staff is very reliable and understands when I call last minute with a payment.
Willie Williams
Willie Williams
Very nice people to deal with have helped with several questions and incidents that have happened
Sheila Plemmons
Sheila Plemmons
The staff is very friendly.
Paula Radford
Paula Radford
Kacie and Kristin are very professional and care about me as a client Always keeping my best interest first
Sandi Childers
Sandi Childers
Jeff Kincaid and his associates are wonderful!! Always there to answer any questions without making you feel less than.
Sheila Plemmons
Sheila Plemmons
Always very nice when I go to make a payment.
Stephen Patton
Stephen Patton
Very friendly and helpful staff would recommend them to anyone.
Jody Greene
Jody Greene
Great and helpful people
Chris Shope
Chris Shope
Great staff always willing to go the extra mile.
Brian R
Brian R
everyone is superb
james wood
james wood
Super nice staff!
Lita Scarborough
Lita Scarborough
Very professional and walk you through the whole process
Jerry Coffey
Jerry Coffey
Great people to work with
Sharon Cook
Sharon Cook
They are always so helpful here. I would recommend them to everyone!!!!
Allen & Tonia Shelton
Allen & Tonia Shelton
Love this company and staff. Very knowledgeable and willing to expain and help.
M Wilson
M Wilson
This agency is very helpful and polite! They have helped me tremendously! Love this group!
Connie Ferrell
Connie Ferrell
Always helpful. Answered quickly when I was buying a car and trying to figure out costs.
Eddie Kale
Eddie Kale
All employees at Hickory Office are always eager to help in anyway.
Joseph Milligan
Joseph Milligan
Very friendly staff
rick ward
rick ward
Have been with Nationwide/ Jeff Kincaid for 30+ years. I have all my insurnace needs bundled through Jeff Kincaids. Never had a problem in getting answers when needed.
tawana bethea
tawana bethea
Great and affordable
garljr
garljr
Was knowledgeable and took care of any issues I needed to fix quickly.
MeMe Hunt
MeMe Hunt
Very helpful , knowledgeable and friendly Agents
Lisa n Paul Boylen
Lisa n Paul Boylen
This place helps find you the best for your money
Phillip Rockett
Phillip Rockett
I have been a long time customer with Nationwide and especially with Jeff Kincaid. All of the staff are very knowledgeable, courteous & professional as I highly recommend this branch to anyone looking for quality insurance needs.
Joyce Johnson
Joyce Johnson
The staff at the agency is very helpful and so knowledgable. They go above and beyond and are always courteous. I highly recommend them
Katherine White
Katherine White
The Staff alway friendly and nice even when I call Thank you all for your service
Bunny Balk
Bunny Balk
The staff were great and knowledgeable. Finding you the best coverage for the best price.
Fishi Steve
Fishi Steve
Friendly helpful affordable insurance.
Sissy Walker
Sissy Walker
We have business policies with Jeff Kincaids agency, Matt and Kristen have went above and beyond for us. Kristen has worked with me for the last 3 weeks explaining the policies, she is very knowledgeable and she has been extremely helpful. If you need business insurance Matt and Kristen will work hard to find the right policy for you.
Jay H (NotTheNormalTraveler)
Jay H (NotTheNormalTraveler)
Just one of the best staffs in regards to insurance in Shelby.
Denise Sigmon
Denise Sigmon
There is no better representative for Jeff Kincaid Insurance than Jean Shepherd. She has always gone above and beyond for me. Always promptly answers/addresses any questions/concerns I have for both my home and auto insurance.
Carol Odell
Carol Odell
The Jeff Kincaid agency is efficient and prompt with their communications and services!
Phillip Ogle
Phillip Ogle
Staff is top knotch
Mary Skinner
Mary Skinner
Very helpful when I had a car accident with my claim and with mypolicy selection when I purchased a new car.
Karen Edwards
Karen Edwards
Their insurance prices are reasonable. I filed a claim and they were quick to contact my insurance company about it. I would recommend them to anyone needing car insurance.
Wanda Hardin
Wanda Hardin
Always kind and patient, on point, ready a willing to assist in answering questions and making necessary phone calls. If you’re new to the business world an you don’t understand the different types of insurance That is needed to support your business/personal life just give them a call they will definitely help your figure it out.
Ordained Minister “Vivian” Spiritual Counselor Life Coach
Ordained Minister “Vivian” Spiritual Counselor Life Coach
The best insurance I ever had is with Nationwide
Susan Benton Wilson
Susan Benton Wilson
Customer Service is great
Matt Lillard
Matt Lillard
Definitely the best in the business.
Lisa Stafford
Lisa Stafford
They dida great job helping me get insurance i was having problems with find a insurance company to let me get insurance wothout a car so i could get my license back everyone eles to me that i wouldnt be able to do it with someone adding me on theres i dodnt have anyone i almost gave up them i went to nationwide an the staff was amazing they where friendly anthey where determined to help me that day to get this done and the insurance i got was something i never thought would be a reasonable price with amazing coverage that would protect me drive someone eles car i love this insurance company they go way be owend with they are required to i recommend them to everyone
J Low
J Low
Great place to have insurance with at a very low cost. Check them out....
Lisa Lankford
Lisa Lankford
They take good care of their customers.
Fratlas Biggs
Fratlas Biggs
My interactions with the staff of the Jeff Kincaid Agency were productive, efficient and saved me money. I do recommend this agency to anyone in need of quality insurance.
Sandra Seidenfeld
Sandra Seidenfeld
The staff are competent, thorough, friendly and responsive to any questions. Highly recommend this agency.
David Marshall
David Marshall
I've been a customer since my late teens. I've anyway received friendly and helpful service from the staff. Most importantly I've never had any issues of any kind! Thanks so much for the 30ish years of making sure I'm covered!
Tyler Wilkie
Tyler Wilkie
Very kind staff. Helped me save 100 dollars a month
Catlynn Boulet
Catlynn Boulet
Quick to return calls and always courteous.
Sandi Thomas
Sandi Thomas
Prompt, efficient,
Kim Keough
Kim Keough
My wife and I have moved our insurance to Jeff Kincaid since we are saving more money with discounts Auburn found that our prior insurance agent never mentioned
Kim Keough
Kim Keough
Great insurance company with several options to every need.Auburn is the best
Haley Ruppe
Haley Ruppe
Very helpful and always a pleasant experience
Gloria South
Gloria South
Friendly. Will stay later after hours if need to get the job done. Awesome people to work with on any of your insurance needs. Sometimes they will just listen to you vent with a listening ear! These guys are GREAT!Check them out first! You will love them as much as I do! Great job guys! Keep up the great work!!
Tony Reynolds
Tony Reynolds
Always caring and always helpful.
Trey Blair
Trey Blair
Extremely responsive and helpful. Friendly staff always willing to go the extra mile.
Janet Benfield
Janet Benfield
Great support, and friendly staff.
Karen Lauver
Karen Lauver
We have been Nationwide Customers for over 30 years. They have always come through for us in home and car insurance.
Scott Gilleland
Scott Gilleland
Jeff and his staff are very knowledgeable and always ready to help.
Dwight Hastings
Dwight Hastings
Personnel at Kincaid Agency have always been responsive and helpful with my inquiry. They have helped me understand and solve any problems. Good folks!
Zee Stout
Zee Stout
I have enjoyed every experience with the staff! They're very knowledgeable and approachable with the simple and complex questions and tasks!
Kristen Pearson
Kristen Pearson
Jeff K insurance is the way!
jerry hedden
jerry hedden
Have always been responsive and helpful with my insurance needs.
Mike Spina
Mike Spina
Brandy and the crew absolutely outstanding good people decent price
Richard Hopper
Richard Hopper
Kacie is amazing she is sweet smart and on the ball with everything
Courtney McLellan
Courtney McLellan
Fantastic customer service!
nikki pack
nikki pack
Our service from Jeff Kincaid Insurance Agency is always top notch! Brandy Walker takes very good care of her customers and goes above and beyond anytime we need anything
Kolby Watts
Kolby Watts
Todd is the best agent! Very helpful and always looking to find the best policy to meet the clients need
Jackie Mate
Jackie Mate
👍
Paula Radford
Paula Radford
I have been with Jeff Kincaid Nationwide for qiute a few years. L'm very satisfied with my policy Kacie Is an Awesome Agent! And the whole staff is so professional and nice! Highly recommend the office
Teresa Hein
Teresa Hein
Very friendly staff. Very helpful when needing stuff for work
Carson Searcy
Carson Searcy
From Home, Auto and Life Insurance, Jeff and his Team go above and beyond with customer service!
Libbrattle Twitty
Libbrattle Twitty
I love Jeff Kincaid insurance.
John Mally
John Mally
Top notch insurance provider!
Maggies world At home
Maggies world At home
I have received amazing service at Nationwide for over 20yrs. The Jeff Kincaid office I was unsure about when I was transferred to them after my office closed. I am so pleased with them. If anyone needs any insurance call them first.
Quala Bostic
Quala Bostic
They are very helpful anytime I call with an issue and they are always fast when figuring it out.
David B
David B
Great support and service through the years
M&M M
M&M M
Simply the best.
tyler huffman
tyler huffman
Been a very good experience so far affordable and Insurance so definitely can't complain about that
Bruce Elder
Bruce Elder
Great team. Matt was very helpful!
Bruce Elder
Bruce Elder
Great team
michael hyde
michael hyde
Friendliest people in the insurance business!!
John Fox
John Fox
Been with them for years never a problem always friendly service.
Johnny Burnette
Johnny Burnette
NOTHING BUT GOOD EXPERIENCES
Wendell Fox
Wendell Fox
Best in town.
OTHER-TERRESTRIAL LIFE FORM
OTHER-TERRESTRIAL LIFE FORM
Mrs Wall was most helpful in every way I needed.These are good people here and you're going to thank me for recommending them to you!THEY ROCK!
Rudy V
Rudy V
From the time you walk in you immediately know you're dealing with professionals a well-staffed company, from the receptionist to all the agents.I felt very comfortable dealing with them and did purchase insurance for my motorhome. They got me a really great price and excellent coverage. I highly recommend them and I know you will be happy as well.