What Our Customers Say
Debra Goforth
I've always gotten an answer right away about any questions I've ever called and asked. Kasi answers the phone and she's always been able to help me. She is very friendly, kind, helpful & professional. 🥰
Janice Robinson
The people work there are awesome
Tim W
I've had a policy here for years, they are really good people, always friendly and helpful. If you're looking for a New insurance company, this is the place. You won't be disappointed.
Hannon Adventures
My car insurance and they always there to help when I needed it
Ashley Hamrick
They are wonderful we love Kristen she is so great! Highly recommend for all your insurance needs
Tasha Carmona
Friendly and knowledgeable staff
Chris Ellis
needed to switch some things called they directed me to closet nationwide near me when so did my business all complete. from ph call to in person visit everyone was most curtious friendly very willing to help me i am pleased 😄
Carmel Campana
Teresa and Kim are the best Ive been with them since I moved here 4 years ago!
Bruce Lankton
OUTSTANDING SERVICE AND COMMUNICATION
Rod Combs
I do believe our agent Blake works and advocates in our best interests.
daniel hendricks
No complaints here.. Good people
Bill Beam
Great staff. Quickly solve any issue I have
Danna Clark
They work as quickly as they can and get feedback to us in a timely manner. Very satisfied. I have been with company for years.
Paula Grindstaff
Been with them for yrs. I have always had great customer service/care. Highly recommended
Johnithan Hatfield
He takes good care of us with any problems I ben with nationwide for 34 years
Jimmy Roberson
been with Nationwide for 35 years or more. Great service
tamara hendrix
Been with Nstionwtde Jeff Kincaid n staff for about 25 years that should speak for itself of how happy I've been with this agency and will continue to be
Gary Rich
The people that work there are so friendly and helpful. Never have to wait more than a minute to pay my bill. Jennifer Price is so friendly and helpful when I come in.
Eddie Kale
All employees at Hickory Office are always eager to help in anyway.
Emily Upton
Great experience.
ROBERT YELTON
The staff @ Jeff Kincaid is always friendly and they are very knowledgeable.
Wayne Lauver
Always professional and efficient.
Richele Norman
Great and wonderful staff!
Mark Stewart
Great Place Great Insurence.
Patrick Hudson
Matt, Kristen, and Jennifer have always been amazing to work with! Great customer service from the entire Jeff Kincaid team.
Audrey West
I haven't had any problems with them at all and they are very nice everytime I need them to help me with something.
Hilda Howerton
Anita is a real star. I called to see if I could mail the invoicesfor payment of premiums and the first customer service personI got just said Yes. I called back to see my addresses were correct. Anita answered and said "you don't have to do that. Shetook care of everything in about 5 minutes." She will be my go toperson from now on.
Wayne Mackey
Best place to get insurance
Casey
Best prices and best staff at forest city hands down!
Katharine Crawley
Excellent customer care.
Katharine Crawley
I’ve been a participant with Nationwide since 1990. That is my statement of satisfaction.
stephy Talbert
Top notch insurance agency! Kimberly Holland Buchholz is so personable and always makes sure we have the best insurance for the best price. I highly recommend switching to them for all your insurance needs!
Mike Kiser
Kristen and Kacie are always on top of things when I call. Wonderful service
Todd Mode
They are always there when you need them. Always quick to responding. I’ve been with them for years
Jack Bennett
Professionals
Dawn Spencer Kilby
Jeff Kincaid and his staff are great to work with on all of your insurance needs. They take the time to explain any questions that you may have and have always gone above and beyond for me personally.
Timothy Lane
Great Staff Always Professional And Very Nice People....
Jack Bennett
Been very satisfied with the service I received.
Randy Annas
Wonder people. Very helpful
Wanda King
Very friendly and helpful staff.
donald hames
I'm 62 years old. Nationwide is all I ever had. Nationwide is the best. I do recommend nationwide to everyone. God Bless and have a Happy Thanksgiving 🦃
Caroline Scism
They’re responsive and help me get the best rate for my needs
Marcus Gore
Great customer service starts with a exceptional staff! And Jeff Kincaid/Nationwide has the best by far! I have more coverage than ever for the cheapest price! And trust me, I checked around at every insurance company known to man! Thank you Jeff and Amazing staff!
Jennings Huitt
Best customer service in the Insurance business! Blake is extremely knowledgeable and always helpful whenever I call. Blake takes time to make sure your questions are answered even on the busiest days. There’s nothing better or more comforting than having someone you trust on the other end of the line! Thank you for all you do!
Ashley Mcpeters
Agree, they have fabulous customer service and courteous lovely ladies. I love this business
Leah Setzer
I recently called to pay my husbands bill n told the gentleman ( whom's voice I pretty well recognized as have had working at my nationwide company)about leaving a message n not getting a call BK , others have complained but he was going to check ✅ into it as others have had similar issues. He's always been too notch and suPerB customer service 👍😉. This nationwide is lucky to have him . "Mr. Blake" w the CunTrY accenty😌😌😌😌
Kathleen Vess
MY AGENTS! These people are simply the best!
Angel Carver
I appreciate the help from friendly staff finding home and auto plans that work for my budget.
Tammy Selvey
Nice friendly people, and good business
Vicky Conley
Has always took the time to talk. Never in a rush.
Douglas Stebbins
Always been straight with me on multiple policies both commercial and personal
Hilda Howerton
Jennifer was great with customer service.
Trish Stabile
They are always welcoming, kind, and have the best rates!
Sharon Cook
Everyone is always so nice and helpful.
Tim Sigmon
It’s a good insurance company
Leslie Van Pelt
Great.
cj cox
very good company representatives are always friendly and helpful have been with them for several years now and have had no problems
Donna Pruett
Nationwide is truly “on your side”. We’ve had several bump ups this year in our cars. Everything has gone very smoothly with Nationwide.
Jody Greene
Great people for insurance
Amanda
The office staff is very helpful and found me the best rates available! When I bought a new car and they were closing they stayed late to make sure my new car was covered.
Mike Sigmon
Great service and patient caring. Good happy job.
Trish Stabile
I tell others to get their insurance from Jeff Kincaid! My daughter switched to Jeff Kincaid for her insurance needs!
Kay McDowell
Always very helpful when I call in. They make me feel like they know me. They always know what property belongs to me. I’m amazed at how personable they are.
Audrey Pheagin
Whenever I have a question the staff is always helpful and friendly!
John Welker
Always friendly and helpful staff.
Cory Price
Very helpful and go the extra mile for you
Jason Glenn
It’s good customer service and thank you
Johnny Lyons
Always very pleased with the service always , ready too help
Cathy Hill
Highly professional service-happy to help with any type of insurance-friendly staff and great customer interaction-would recommend to anyone for personal or business needs!
Romello Leonard
The staff is always very helpful
barbara benson
Very supportive of my insurance needs and questions
Phillip Rockett
This branch is awesome! Very customer friendly, knowledgeable & continues to meet all of my insurance needs.
Ashley McPeters
I love this insurance agency. My number 1 pick as far as respect, courteous service. Literally, on some of my lowest days, I left happy. Customer satisfaction and they donate as well. I would give 10 stars but it's not an option.
Lake Houser
Jeff Kincaid Insurance Agency takes care of our insurance needs.
Cindy P
Very professional and helpful
Aleatherman1963 Strange
Jennifer Price and Kathie Greene are the best
G M
Always have had great service with Jeff Kincaid, Nationwide. His office staff are helpful and kind.
Deanna Putnam
They have always been on top of their game. Highly recommend.
Patrick L
Agents are local and very knowledgeable. Great service.
K Z
They are very nice to customer
Tommy Simmons
The staff is very reliable and understands when I call last minute with a payment.
Willie Williams
Very nice people to deal with have helped with several questions and incidents that have happened
Sheila Plemmons
The staff is very friendly.
Paula Radford
Kacie and Kristin are very professional and care about me as a client Always keeping my best interest first
Sandi Childers
Jeff Kincaid and his associates are wonderful!! Always there to answer any questions without making you feel less than.
Sheila Plemmons
Always very nice when I go to make a payment.
Stephen Patton
Very friendly and helpful staff would recommend them to anyone.
Jody Greene
Great and helpful people
Chris Shope
Great staff always willing to go the extra mile.
Brian R
everyone is superb
james wood
Super nice staff!
Jerry Coffey
Great people to work with
Sharon Cook
They are always so helpful here. I would recommend them to everyone!!!!
Allen & Tonia Shelton
Love this company and staff. Very knowledgeable and willing to expain and help.
M Wilson
This agency is very helpful and polite! They have helped me tremendously! Love this group!
Connie Ferrell
Always helpful. Answered quickly when I was buying a car and trying to figure out costs.
rick ward
Have been with Nationwide/ Jeff Kincaid for 30+ years. I have all my insurnace needs bundled through Jeff Kincaids. Never had a problem in getting answers when needed.
tawana bethea
Great and affordable
Lisa n Paul Boylen
This place helps find you the best for your money
Phillip Rockett
I have been a long time customer with Nationwide and especially with Jeff Kincaid. All of the staff are very knowledgeable, courteous & professional as I highly recommend this branch to anyone looking for quality insurance needs.
Joyce Johnson
The staff at the agency is very helpful and so knowledgable. They go above and beyond and are always courteous. I highly recommend them
Katherine White
The Staff alway friendly and nice even when I call Thank you all for your service
Bunny Balk
The staff were great and knowledgeable. Finding you the best coverage for the best price.
Fishi Steve
Friendly helpful affordable insurance.
Sissy Walker
We have business policies with Jeff Kincaids agency, Matt and Kristen have went above and beyond for us. Kristen has worked with me for the last 3 weeks explaining the policies, she is very knowledgeable and she has been extremely helpful. If you need business insurance Matt and Kristen will work hard to find the right policy for you.
Denise Sigmon
There is no better representative for Jeff Kincaid Insurance than Jean Shepherd. She has always gone above and beyond for me. Always promptly answers/addresses any questions/concerns I have for both my home and auto insurance.
Phillip Ogle
Staff is top knotch
Mary Skinner
Very helpful when I had a car accident with my claim and with mypolicy selection when I purchased a new car.
Wanda Hardin
Always kind and patient, on point, ready a willing to assist in answering questions and making necessary phone calls. If you’re new to the business world an you don’t understand the different types of insurance That is needed to support your business/personal life just give them a call they will definitely help your figure it out.
Ordained Minister “Vivian” Spiritual Counselor Life Coach
The best insurance I ever had is with Nationwide
Matt Lillard
Definitely the best in the business.
J Low
Great place to have insurance with at a very low cost. Check them out....
Sandra Seidenfeld
The staff are competent, thorough, friendly and responsive to any questions. Highly recommend this agency.
David Marshall
I've been a customer since my late teens. I've anyway received friendly and helpful service from the staff. Most importantly I've never had any issues of any kind! Thanks so much for the 30ish years of making sure I'm covered!
Catlynn Boulet
Quick to return calls and always courteous.
Kim Keough
My wife and I have moved our insurance to Jeff Kincaid since we are saving more money with discounts Auburn found that our prior insurance agent never mentioned
Kim Keough
Great insurance company with several options to every need.Auburn is the best
Haley Ruppe
Very helpful and always a pleasant experience
Gloria South
Friendly. Will stay later after hours if need to get the job done. Awesome people to work with on any of your insurance needs. Sometimes they will just listen to you vent with a listening ear! These guys are GREAT!Check them out first! You will love them as much as I do! Great job guys! Keep up the great work!!
Zee Stout
I have enjoyed every experience with the staff! They're very knowledgeable and approachable with the simple and complex questions and tasks!
