What Our Customers Say

WhitneyL181 lowe
WhitneyL181 lowe
Great friendly service!
Kim Logan
Kim Logan
Great staff. Went in got out with no waiting. They listened, put the package together and sent me one way.
OTHER-TERRESTRIAL LIFE FORM
OTHER-TERRESTRIAL LIFE FORM
Mrs Wall was most helpful in every way I needed.These are good people here and you're going to thank me for recommending them to you!THEY ROCK!
Rudy V
Rudy V
From the time you walk in you immediately know you're dealing with professionals a well-staffed company, from the receptionist to all the agents.I felt very comfortable dealing with them and did purchase insurance for my motorhome. They got me a really great price and excellent coverage. I highly recommend them and I know you will be happy as well.
Shew Michael
Shew Michael
Fair insurance rates! Friendly and very helpful staff!
Willie Givens
Willie Givens
Very satisfied with the services.
Cindy Dickens
Cindy Dickens
A great experience. Kathy was so nice polite and helpful. An asset to your establishment. Sat a while n chatted with Todd. Such a nice guy! Another asset.
Phillip Rockett
Phillip Rockett
This branch ( Jeff Kincaid in Hickory NC) has always been a top notch insurance company that I will continue with for years down the road. Staff is awesome and history I've had has been excellent.
Cheryl Marlowe
Cheryl Marlowe
Professional & always willing to help.
Emily Hutchins
Emily Hutchins
I personally love my insurance! Not only the insurance but the customer service and friendliness is always a pleasant experience. I had multiple insurance groups before but here I feel apart of the family. If there ever is an issue it is resolved quickly.
Scott E. Sowers
Scott E. Sowers
I first got insurance with National General, which is a partner of the Nationwide Ins group , in September of 2017. They have the cheapest rates and best coverage for what I need. With several payment options I'm sure youll find a plan to meet your needs. They offer auto, home, life, and any insurance need you could want
Leasa Summey
Leasa Summey
The Jeff Kincaid Insurance Agency's staff in Hickory, NC "Rock". I sat down with Mrs. Teresa Lemons who calculated my policy. Whew that's been over 20 years ago. Candace, Michelle & Holly have their sweet southern hospitality along with helping get my rates lowered. Thanks gang I appreciate you ladies 😉
Chris Poteet
Chris Poteet
Professional staff, Saved me money. Highly recommend A+++
Carolyn Lawrence
Carolyn Lawrence
Excellent rates and knowledgeable § friendly staff
David Webb
David Webb
Great agency.
Mary Dawson
Mary Dawson
I've been with Nationwide for 30+ years. Never had a problem with them I highly recommend Jeff Kincaid Insurance for ALL your needs!
Mike Cope
Mike Cope
Amazing Staff and Great Rates
Cathy Hill
Cathy Hill
Highly professional service-happy to help with any type of insurance-friendly staff and great customer interaction-would recommend to anyone for personal or business needs!
Jalisa Allen
Jalisa Allen
I’ve been with them for a couple of years and I’m pleased with my experience
Christine Trivette
Christine Trivette
Always great to deal with Jeff. When no one else can take care of an issue he always does.
Kim Shelley
Kim Shelley
Brandy was the one that took care of me. She was very nice and not pushy at all. I am saving $358 a year on my insurance and I am thrilled.
Michael Jackson
Michael Jackson
Very good place always helpful
Ronnie Franklin
Ronnie Franklin
Helped me in a timely manner
Patricia Eskridge
Patricia Eskridge
I give adjusters a thumbs up on taking care of policyholders. everyone should be on point.
Jean Bruce
Jean Bruce
Had what I needed.
John Gallagher
John Gallagher
Always a super helpful team
Hoss
Hoss
Very nice people
brandy walker
brandy walker
Best insurance group around!!!! Best customer service!
robert mayhue
robert mayhue
It was very good every time I come I have no problems service and all is good I the only place I come to you it was good
Gwynda Clawson
Gwynda Clawson
CUSTOMER SERVICE IS GREAT ALLWAYS THERE TO HELP AND IN A QUICK RESPONSE TIME. THEY ARE THE BEST!!
M S
M S
Been with Jeff Kincaid Insurance Agency for over 20 years. They have the BEST customer service!
Roger Jones
Roger Jones
I have had nationwide for over 40 years and I have always been served promptly when I needed them, great people!
pamela flowers
pamela flowers
Jennifer at Jeff Kinkaide has always been quick to respond to my questions and needs.I have been w nationwide over 20 years.
Larry Benner
Larry Benner
The staff is very helpful and friendly.
Paula Radford
Paula Radford
I have been with Jeff Kincaid Nationwide for qiute a few years. L'm very satisfied with my policy Kacie Is an Awesome Agent! And the whole staff is so professional and nice! Highly recommend the office
Taylor Deluna Hernandez
Taylor Deluna Hernandez
I love there customer in the office. They help you as much as they can
caroline romanski
caroline romanski
They have always taken very good care of me!!! Thank you Jeff Kincaid nationwide insurance!!
Debra Goforth
Debra Goforth
Always caring and there to help with what I need.
Edward Topoleski
Edward Topoleski
I've had my insurance policy set up through them for years now because they have help me received the best rates I possibly could have and have always been professional.
James Kearney
James Kearney
Very informative and family like business they go way out their way to make sure they can find whatever policy that works best for you
Forrest Ridings
Forrest Ridings
Excellent service that you can always depend on. Friendly staff. The Forest City staff is amazing!
Jason Glenn
Jason Glenn
Great customer service
Cindy Childers
Cindy Childers
Always respond quickly, always friendly, professional, and less expensive than the other insurance companies I have used!
Stephen Miller
Stephen Miller
Worked really good with us during these trying times and family situations that have risen up. Thanks to Jeff's staff for their help.
David & Ana
David & Ana
Good Folks! Been taking care of our insurance needs for years! : )
Sarah Wilson
Sarah Wilson
They are always there when we need them!
Erica Blanton
Erica Blanton
They are always finding us ways to save on our insurance.
paula Morgan
paula Morgan
The ladies here are ALWAYS courteous and helpful! FAST service. Thanks!
Jeanne Falgout
Jeanne Falgout
Jeff and his staff always made me feel like I was their most important client. Each year they reviewed my policies to make sure I had the correct coverage and also to see if they could save me money. I've NEVER had another agent do that for me. I was sad when I moved to Florida and had to cancel my policies. If you're looking for an agency that CARES about their members, look no further.
Vanessa Morris
Vanessa Morris
Always polite staff that answers questions quick and honestly.
KR Brown
KR Brown
Very nice customer service
Tim W
Tim W
Always helpful. Good peopleGreat service.
Pamela Hoover
Pamela Hoover
I love the people at this branch. Jennifer, Matt, and candice. Have been with them close to 20 years. They have always taken care of any claims or help me with all my insurance needs. Won't never go anywere else.
Irie
Irie
The people are always friendly and have the biggest smiles on there faces☺ who wouldnt want to do business with wonderful employees like that ☺
Craig W. Ledford
Craig W. Ledford
Great people that care about their customers!
charley Ledford
charley Ledford
I have never in all the years we have been with this company had any trouble. They are very professional and respectful. Always willing to help in any way they can.
Rachel Bradshaw
Rachel Bradshaw
The staff goes to and beyond to help you with anything you have to do if you have an accident and it is not your fault.
Lee Ashby
Lee Ashby
I've been a customer since August of 1998! Home, Auto coverage.Jeff & his team have always been very efficient and professional!
Jerry Hopper
Jerry Hopper
I have to brag completely on the very helpful lady who works for Office in Shelby Nc. She worked very hard for me to help me while I’m experiencing a hard time. I really would suggest her getting a raise!!!! She works hard for her clients!!! Her name is Kristian.... And she is fabulous!!! Perfect example of southern hospitality!!!
Chris Poteet
Chris Poteet
Jeff and his staff do a great job at finding the best insurance for my home and business.
Michael Tate
Michael Tate
I've had Nationwide for many years and always had great service
Donald Hames
Donald Hames
Very great service. They have never failed me when I needed them I would recommend them if you need any kind of insurance
gloria huffman
gloria huffman
always handled any situation i had fast and right
Yolanda Petty
Yolanda Petty
Great pricesSatisfied with their services
Tammy Bowen
Tammy Bowen
It had been a great place
Todd Mode
Todd Mode
Being with them for years great people to help you out
pamela flowers
pamela flowers
Always helpful when I need them.Still dont understand why a parked car that a branch fell on makes me an unsafe driver.
Angie Speagle
Angie Speagle
Everyone at Jeff Kincaid has always been very helpful and they explain things on my level. They are a prime example of great customer service!
Chris Poteet
Chris Poteet
Awesome agency. They always take care of us.
michael costner
michael costner
I have had Nationwide Insurance through Jeff Kincaid for twenty years. When my twin daughters and son were teenagers, it was difficult paying auto insurance for five people. Jeff worked with us through some very tough times. Now, my life insurance and homeowners insurance is under his agency. I trust Jeff and appreciate him.